Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Paisley | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Paisley is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Paisley is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Paisley and across the UK. We act as the data controller for all personal information collected through our services.

Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, address, and contact information
• Health information: Medical history, current medications, weight, BMI, and other health data relevant to your weight loss treatment
• Payment information: Billing details processed securely through our payment provider
• Communication records: Emails, messages, and consultation notes
• Technical data: IP address, browser type, and website usage information collected via cookies

How We Use Your Data

We collect and process your personal data for the following purposes:

• To assess your suitability for weight loss treatments through pharmacist consultation
• To dispense and deliver medications safely, with delivery typically made within 1 working day once approved by our pharmacist
• To maintain accurate and up-to-date patient records
• To communicate with you about your treatment, orders, and any important safety updates
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To improve our services and website experience

Our lawful basis for processing your health data is the provision of healthcare services. For general personal data, our lawful bases include contract performance, legal obligation, and legitimate interests.

Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: Help us understand visitor behaviour so we can improve our services
• Preference cookies: Remember your settings and preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell or rent your personal data to third parties. We may share your information only in the following circumstances:

• Healthcare providers: Where necessary for your care, we may share relevant information with your GP or other healthcare professionals
• Delivery partners: Your name and delivery address are shared with our courier service solely for the purpose of fulfilling your order
• Payment processors: Billing information is handled securely by our authorised payment provider
• Regulatory bodies: We may be required to disclose information to the GPhC, NHS, or other regulatory authorities where legally obligated

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention

We retain patient records in line with NHS and GPhC guidance, typically for a minimum of eight years from the date of last contact, or longer where legally required. Payment data is retained only as long as necessary for accounting and legal purposes.

Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or misuse.

Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, as well as the right to restrict or object to certain processing. You may also request that we transfer your data to another provider where technically feasible. To exercise any of these rights, please contact us using the details below and we will respond within 48 hours.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Paisley
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.